Travelers Specialty Insurance Company Review (2024)

With a legacy tracing back to 1853, Travelers Specialty Insurance Company stands as a stalwart in the insurance landscape, offering a diverse array of coverage options tailored to individual needs.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Travelers Specialty Insurance Company

Average Monthly Rate For Good Drivers

$99

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Diverse range of insurance options
  • Customizable policies to match individual needs
  • Excellent customer service
  • Clear and efficient claims process
  • Stellar industry reputation

Cons

  • Rates may be slightly higher in some regions
  • Limited coverage options for certain specialized needs

A venerable insurer with a history dating back to 1853, is a standout in the insurance landscape, offering an extensive array of coverage options. These include home and auto insurance, business and umbrella coverage, protection for boats and yachts, cyber insurance for the digital age, and specialized policies for valuable items and special events.

Travelers garners a reputation for reliability. This comprehensive guide not only highlights their diverse offerings but also underscores their stellar industry reputation, making Travelers an appealing choice for individuals and businesses seeking insurance solutions tailored to their unique needs.

travelers companies, inc. Insurance Coverage Options

Travelers Specialty Insurance Company stands out for its comprehensive coverage options, catering to a wide range of insurance needs. Whether you’re looking to protect your home, vehicle, business, or valuable assets, Travelers has you covered. Below, we delve into the diverse coverage options offered by this trusted insurance provider.

Home Insurance

  • Fire coverage
  • Theft coverage
  • Liability coverage

Auto Insurance

  • Cover accidents
  • Theft coverage
  • Protection against vandalism
  • Liability coverage

Business Insurance

  • Property coverage
  • Liability coverage
  • Workers’ compensation

Umbrella Insurance

  • Extends liability coverage beyond the limits of your primary policies, providing extra protection against unforeseen events.

Boat and Yacht Insurance

  • Their policies cover a wide range of watercraft, protecting your investment and passengers.

Cyber Insurance

  • Safeguard against cyberattacks
  • Against Data breaches

Jewelry and Valuable Items Insurance

  • Protect your valuable possessions with Travelers’ specialized coverage for jewelry, art, antiques, and other high-value items.

Wedding and Special Events Insurance

  • Ensure your special day goes off without a hitch with coverage for weddings and events, including protection against cancellations, vendor mishaps, and more.

No matter what aspect of your life or assets you want to protect, Travelers Specialty Insurance Company offers a wide array of coverage options. Their commitment to tailored solutions and exceptional customer service ensures that you can find the insurance policy that fits your unique needs, providing you with peace of mind.

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travelers companies, inc. Insurance Rates Breakdown

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Driver ProfileTravelers SpecialtyNational Average
Clean Record$67$119
1+ Ticket$79$147
1+ Accident$96$173
DUI$113$209
Poor Credit$115$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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travelers companies, inc. Discounts Available

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DiscountsTravelers Specialty
Anti Theft9%
Good Student6%
Low Mileage15%
Paperless10%
Safe Driver12%
Senior Driver17%

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Travelers Specialty Insurance Company values its customers and offers a variety of discounts to help them save on their insurance premiums. These discounts can make insurance coverage more affordable while still providing comprehensive protection. Here are some of the discounts offered by Travelers:

  • Multi-Policy Discount: Save by bundling multiple insurance policies with Travelers, such as home and auto insurance.
  • Safe Driver Discount: Enjoy lower rates if you have a clean driving record and demonstrate safe driving habits.
  • Good Student Discount: Students with good grades can qualify for reduced rates on auto insurance.
  • Home Safety Features Discount: If your home is equipped with safety features like smoke detectors, alarms, and security systems, you may be eligible for a discount on your homeowners’ insurance.
  • Continuous Insurance Discount: Maintain continuous coverage with Travelers, and you may qualify for discounts that reward your loyalty.
  • Multi-Car Discount: Insure multiple vehicles under one policy with Travelers to receive a discount on your auto insurance.
  • Payment Discounts: Save by choosing convenient payment options like electronic funds transfer (EFT) or paying your policy in full.
  • Hybrid or Electric Vehicle Discount: If you drive an eco-friendly vehicle, Travelers offers discounts to promote environmentally responsible choices.
  • New Homebuyer Discount: Purchasing a new home can come with cost savings on your homeowners’ insurance policy.
  • Renewal Discounts: Stay with Travelers, and they may offer you renewal discounts as a token of appreciation for your continued business.

It’s important to note that eligibility for these discounts may vary based on your location and the specific policies you choose. Be sure to discuss these discounts with a Travelers insurance agent to see how you can maximize your savings while maintaining the coverage you need.

How travelers companies, inc. Ranks Among Providers

Travelers Specialty Insurance Company operates in a highly competitive insurance industry, where several prominent companies vie for market share. These competitors offer a range of insurance products and services, often catering to similar customer needs. Some of the main competitors of Travelers include:

  • State Farm: State farm is one of the largest insurance companies in the United States. They offer a wide range of insurance products, including auto, home, and life insurance. State farm is known for its extensive network of agents and personalized service.
  • Allstate: Allstate is another major player in the insurance industry. They provide auto, home, renters, and life insurance, as well as various specialty coverage options. Allstate is recognized for its advertising campaigns and comprehensive coverage options.
  • Progressive: Progressive is known for its innovative approach to auto insurance, offering features like usage-based insurance and a robust online platform. They also provide home, renters, and commercial insurance products.
  • Geico: is renowned for its competitive auto insurance rates and clever advertising. They primarily focus on auto insurance but also offer coverage for homeowners, renters, and more.
  • Liberty Mutual: Liberty Mutual offers a wide array of insurance products, including auto, home, renters, and commercial coverage. They emphasize customization and provide various discounts to policyholders.
  • Farmers: Farmers offers auto, home, renters, and business insurance. They have a strong agent network and provide a variety of policy options to meet customers’ needs.
  • Nationwide: Nationwide is a well-established insurance company offering auto, home, renters, and commercial insurance. They are known for their “On Your Side” customer service promise.
  • USAA: primarily serves military members and their families, offering a wide range of insurance and financial services. Their commitment to serving the military community sets them apart.

Customers often choose among them based on factors such as pricing, coverage options, customer service reputation, and the convenience of working with a particular insurer. Each of these companies has its own strengths and unique selling points, making the insurance market a dynamic and highly competitive space.

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Claims Process at Travelers Specialty Insurance Company

Ease of Filing a Claim

Travelers Specialty Insurance Company ensures a seamless claims process for its policyholders. With options to file claims online, over the phone, or through user-friendly mobile apps, policyholders have the flexibility to choose the method that suits their needs best. This user-centric approach simplifies the claims process, making it hassle-free.

Average Claim Processing Time

When it comes to claim processing, Travelers Specialty Insurance Company is known for its efficiency. While the exact processing time may vary depending on the nature of the claim, policyholders can generally expect a swift resolution. Travelers’ commitment to quick claim processing minimizes disruptions caused by unexpected events.

Customer Feedback on Claim Resolutions and Payouts

Travelers Specialty Insurance Company has garnered positive customer feedback regarding its claim resolutions and payouts. Many policyholders express satisfaction with the company’s approach to handling claims, emphasizing its reliability and customer-focused approach.

Travelers’ reputation for fair and efficient claim resolutions highlights its dedication to providing an exceptional claims experience.

Digital and Technological Features by Travelers Specialty Insurance Company

Mobile App Features and Functionality

Travelers Specialty Insurance Company offers a comprehensive mobile app equipped with a wide range of features and functionalities.

The app empowers policyholders to manage their insurance policies seamlessly, including tasks like making premium payments and tracking claims in real-time. Its user-friendly interface ensures that users can easily access and control their coverage using their mobile devices.

Online Account Management Capabilities

Recognizing the importance of online account management, Travelers provides a secure online portal accessible 24/7. This portal allows policyholders to directly access their policy information, enabling them to review coverage details, make policy adjustments, and monitor account activity at their convenience.

These online account management capabilities contribute to a seamless and customer-centric insurance experience, placing control in the hands of policyholders.

Digital Tools and Resources

To enhance policyholders’ understanding of insurance and financial planning, Travelers Specialty Insurance Company provides a suite of digital tools and educational resources. These resources include valuable insights, calculators, and informative materials covering topics such as risk assessment and insurance planning.

Travelers’ digital tools are tailored to provide essential guidance, ensuring policyholders have the knowledge needed to make informed decisions about their coverage and financial well-being.

Frequently Asked Questions

How long has Travelers Specialty Insurance Company been in business?

Travelers has been serving customers since 1853, making it one of the oldest insurance companies in the United States.

Can I customize my insurance policy with Travelers?

Yes, Travelers offers tailored solutions to match your specific insurance needs, providing flexibility and peace of mind.

What are the benefits of Travelers’ exceptional customer service?

Their commitment to excellent customer service means you’ll have support when you need it, ensuring a smooth and hassle-free experience.

How do I file a claim with Travelers?

Travelers provides clear guidelines and efficient channels for reporting and processing claims, making the process straightforward.

Why is Travelers considered an industry leader?

Travelers’ financial stability, innovative solutions, and ethical business practices have contributed to its outstanding reputation as an industry leader.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Travelers Companies, Inc.

4.07 (1,731 reviews)
2.5
August 12, 2024

Joe Schmoo

Travelers Companies, Inc. review

Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is ...
Intellidrive app is a scam in my opinion. Sometimes it did not record my travel. I live in a hilly area and have to press the gas to go up a mountain and I get charged an \"event\" for \"hard acceleration\" while never exceeding the speed limit. If you drive at certain times you get an \"event.\" When I called to find out what time to drive, no one had the answer. One girl told me between 1 and 3 pm are the best times to not get an event. It is supposed to be a tool to help you drive safer, but no one knows the specifics of how it works. Being retired, I can drive whenever they deem the safest and yet they have no answers. All these events lower the chances of you getting a 30 percent discount on your next year\'s policy. And if you don\'t put 500 miles on in 90 days nothing counts. I guess I\'ll just drive around in circles and stay away from hills between 1 and 3pm until I hit 500 miles.
4
January 8, 2021

Leopard

Fast reply

They have good customer service fast and quick they reimburse me quick they come to the site quick they nice and friendly and reply email quick and fast
1
December 15, 2020

franbrown11

HORRIBLE

BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 ye...
BY FAR THE WORST COMPANY I HAVE EVER WORKED WITH. I was yelled at and hung up on by our agent. I was told to stop asking questions because it was making things take longer. I was told I was being argumentative instead of anyone actually listening to my questions. I was hung up on for asking to speak to a supervisor. I was given different information every single time I spoke with someone. As someone who has been in customer service for over 14 years, I have never seen customer treated as poorly as I was throughout this experience. Nasty, mean people that could care less about their customers. The first thing the tow company and the auto body shop asked was if I was ok after my accident. Travelers never asked anything like that. Instead, they blamed and shamed me.
4
October 17, 2020

biskutt

Increasing price for no obvious reason

I never had any problems with the coverage, but the price kept going up and up even as my car got older, and I had no tickets or accidents. I changed companies and got the same coverage for a lot less.
4
October 14, 2020

CarterKing2020

Bill

Great company, always there when you need them. I just don't like that sometimes your bill goes up when you have a wreck.
5
October 14, 2020

BW2345

Affordable, easy to manage, and great customer service

Travelers makes managing insurance products easily. With an easy to use mobile app, friendly customer service, and affordable auto insurance, I would highly recommend them for all your insurance needs.
5
October 10, 2020

Rustysgirl

Fast service

Had a broken windshield from a truck throwing up a rock on the interstate; they responded and sent someone immediately with no hassle
5
October 9, 2020

Christinewashere

Best option

Great company! I am lucky to have found this company. They have been doing good job and helping me with my insurance. Keep it up!
5
October 9, 2020

SPR5036

Good Car Claim

Had an automobile claim two months ago. The service agent was helpful on getting a windshield replaced fast.
5
October 8, 2020

GQ

Great Value

Travelers has been a great company. Great customer service and fair prices. I like that I can bundle my homeowners, auto and umbrella policies to get a discount.
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<h3>Travelers Specialty Insurance Company Monthly Auto Insurance Rates</h3>
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