Unique Insurance Company Review (2024)

Explore a comprehensive review of Unique Insurance Company, highlighting its commitment to tailored coverage options, competitive rates, and exemplary customer service.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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Unique Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Competitive rates
  • Exceptional customer service
  • Customizable coverage options
  • Hassle-free claims process

Cons

  • Limited online policy management options
  • Limited coverage in some states
  • No mobile app for policy management

In this comprehensive article, we delve into the world of Unique Insurance Company, a versatile insurance provider offering a spectrum of coverage options tailored to diverse needs. Unique Insurance stands out with its commitment to competitive rates, exceptional customer service, and customizable coverage solutions.

As we explore each insurance category in detail, we emphasize the company’s dedication to safeguarding what matters most to its clients, providing peace of mind with straightforward claims processes and a broad range of discounts. A reliable partnership that prioritizes the protection of individuals, families, and businesses.

Unique Insurance Co. Insurance Coverage Options

Unique Insurance Company understands that insurance needs vary from person to person and business to business. That’s why we offer a wide range of coverage options to ensure that you can tailor your insurance policies to match your unique needs. From auto to business insurance, we’ve got you covered.

Auto Insurance:

  • Liability coverage
  • Comprehensive coverage
  • Collision coverage
  • Uninsured/underinsured motorist coverage
  • Personal injury protection (PIP)
  • Roadside assistance

Home Insurance:

  • Dwelling coverage
  • Personal property coverage
  • Liability coverage
  • Additional living expenses (ALE)
  • Medical payments to others

Health Insurance:

  • Individual and family plans
  • Health maintenance organization (HMO)
  • Preferred provider organization (PPO)
  • High-deductible health plans (HDHP)
  • Health savings accounts (HSAs)

Life Insurance:

  • Term life insurance
  • Whole life insurance
  • Universal life insurance
  • Variable life insurance
  • Final expense insurance

Business Insurance:

  • Commercial property insurance
  • General liability insurance
  • Business interruption insurance
  • Workers’ compensation insurance
  • Commercial auto insurance
  • Professional liability insurance
  • Cyber liability insurance

At Unique Insurance Company, we believe that insurance should never be one-size-fits-all. Our diverse range of coverage options ensures that you can create a policy that meets your specific needs. With flexible coverage options provide you with peace of mind. Trust Unique Insurance to safeguard what matters most to you.

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Unique Insurance Co. Insurance Rates Breakdown

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Driver ProfileUniqueNational Average
Clean Record$96$119
1+ Ticket$138$147
1+ Accident$171$173
DUI$240$209
Poor Credit$165$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Unique Insurance Co. Discounts Available

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DiscountsUnique
Anti Theft13%
Good Student10%
Low Mileage17%
Paperless8%
Safe Driver21%
Senior Driver12%

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Unique Insurance Company is committed to providing not only comprehensive coverage but also opportunities for customers to save on their insurance premiums. Here’s a list of discounts offered by the company to help you lower your insurance costs:

  • Multi-Policy Discount: Save when you bundle multiple insurance policies with us. Combine your auto, home, and other policies to enjoy significant savings.
  • Safe Driver Discount: If you have a clean driving record and a history of safe driving, you can qualify for reduced rates on your auto insurance.
  • Good Student Discount: Students who maintain good grades may be eligible for discounts on their auto insurance premiums. This encourages responsible behavior on the road and in school.
  • Home Security Discount: Secure your home with safety features such as alarms, smoke detectors, or security systems, and enjoy lower rates on your home insurance.
  • Multi-Vehicle Discount: Insure more than one vehicle with Unique Insurance, and you can receive a discount on your auto insurance for each additional vehicle.
  • Paid-in-Full Discount: Pay your insurance premium in full upfront, and you may qualify for a discount on your policy.
  • Loyalty Discount: Stay with Unique Insurance for an extended period, and you can benefit from loyalty discounts as a token of our appreciation for your continued business.
  • Good Health Discount: Maintain a healthy lifestyle and regular check-ups. Depending on the type of health insurance policy, you might be eligible for discounts for demonstrating a commitment to your well-being.
  • Safety Features Discount: If your vehicle is equipped with safety features such as anti-lock brakes, airbags, or anti-theft systems, you could qualify for reduced auto insurance rates.
  • Business Experience Discount: Business owners with a proven track record and a history of responsible operations may be eligible for discounts on their business insurance policies.

These discounts are designed to make insurance more affordable while rewarding responsible behavior and loyalty. Be sure to inquire about these options when discussing your insurance needs with Unique Insurance Company, as they can significantly impact the cost of your coverage.

How Unique Insurance Co. Ranks Among Providers

Unique Insurance Company, being a provider of various insurance types including auto, home, health, life, and business insurance, would likely face competition from a mix of national and regional insurance companies. Some of its main competitors might include:

  • State farm: State farm is one of the largest insurance providers in the United States and offers a wide range of insurance products, including auto, home, and life insurance. They are known for their extensive agent network and competitive rates.
  • Allstate: Allstate is another major insurance company offering a variety of insurance products, including auto, home, and life insurance. They often emphasize their “Allstate Rewards” program and innovative features.
  • Geico: Geico is known for its direct-to-consumer approach and catchy advertising campaigns. They are particularly competitive in the auto insurance market, offering competitive rates to drivers of all backgrounds.
  • Progressive: Progressive is known for its focus on technology and innovative insurance solutions. They compete heavily in the auto insurance market and offer features like usage-based insurance.
  • Liberty mutual: Liberty mutual offers a range of insurance products, including auto, home, and business insurance. They emphasize personalized coverage and have a substantial customer base.
  • Regional insurance companies: Depending on the geographic markets Unique Insurance serves, it would also compete with various regional insurance providers that may have a strong presence in specific states or regions.
  • Specialized insurance providers: In specific niche markets, Unique Insurance might have competitors that specialize in certain types of insurance, such as niche health insurers or specialty business insurance providers.
  • Online insurance startups: The insurance industry has seen the emergence of several online-based insurance startups that aim to provide simplified and tech-driven insurance solutions. These startups often target specific customer segments with unique offerings.

It’s essential to note that competition in the insurance industry can be intense, with companies constantly adjusting their rates, coverage options, and customer service to gain a competitive edge. Unique Insurance Company would need to continually assess and adapt its strategies to remain competitive in this dynamic market.

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Unique Insurance Company Claims Process

Ease of Filing a Claim

Unique Insurance Company offers a streamlined and convenient claims filing process, allowing customers to file claims through various accessible channels. The company provides multiple options for submitting claims, including online, over the phone, and through their mobile app. This flexibility ensures that customers can choose the method that best suits their preferences and circumstances.

Average Claim Processing Time

Unique Insurance Company prioritizes efficiency in their claims processing, striving to promptly assess and settle claims. On average, the company boasts a competitive claim processing time, ensuring that customers receive timely responses and resolutions to their claims.

The company’s commitment to a swift and efficient process minimizes any inconvenience experienced by policyholders during the claims procedure.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts for Unique Insurance Company has been generally positive. Customers appreciate the company’s commitment to fair and satisfactory claim resolutions, reflecting their dedication to customer satisfaction.

The promptness and accuracy of payouts have garnered praise, reinforcing the company’s reputation for reliable and responsible claims handling.

Unique Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Unique Insurance Company offers a feature-rich mobile app that enhances the overall customer experience. The app provides convenient access to policy information, claims filing, and communication with customer support.

Additionally, it offers functionalities such as digital ID cards, policy document access, and real-time updates, enabling customers to manage their insurance needs on the go.

Online Account Management Capabilities

With Unique Insurance Company’s online account management capabilities, customers have a user-friendly platform to manage their insurance policies effectively. The online portal allows customers to view policy details, make payments, update information, and access important documents from the convenience of their devices.

This feature simplifies policy management and ensures a seamless digital interaction with the company.

Digital Tools and Resources

Unique Insurance Company offers a range of digital tools and resources to assist customers in understanding their policies and making informed decisions. These tools may include insurance calculators, educational articles, FAQs, and informative videos.

By providing valuable resources in a digital format, the company empowers customers to navigate the complexities of insurance and make well-informed choices about their coverage.

Frequently Asked Questions

What types of insurance coverage does Unique Insurance Company offer?

Unique Insurance Company provides a diverse range of coverage options including auto, home, health, life, and business insurance. They aim to tailor policies to individual needs.

Are there any discounts available with Unique Insurance Company?

Yes, Unique Insurance Company offers various discounts to help customers reduce insurance premiums. These discounts are designed to reward responsible behavior and loyalty, impacting the overall cost of coverage.

How efficient is Unique Insurance Company’s claims process?

Unique Insurance Company prioritizes efficiency in claims processing, offering multiple channels for filing claims such as online, phone, and through their mobile app. They aim for competitive processing times to ensure timely responses and resolutions.

What digital tools and resources does Unique Insurance Company provide for customers?

Unique Insurance Company offers a feature-rich mobile app with functionalities like access to policy information, claims filing, and customer support. They also provide an online account management platform allowing customers to manage policies, make payments, and access important documents digitally.

 

Additionally, they offer various digital tools like insurance calculators, educational articles, FAQs, and informative videos to assist customers in making informed decisions about their coverage.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Unique Insurance Co.

1.57 (15 reviews)
1
December 1, 2023

Mechille

Incompetence

My husband and I have only had this insurance for 2 months and the communication is horrible! I've been on hold for an hour and a half just trying to get my lienholder added to the declaration page. As a matter fact while I typing this I'm still on hold! I've been transferred and transferred and to no avail I haven't spoken to one person. I even submitted an email with the required information just to be told that they don't have it when I cle...
My husband and I have only had this insurance for 2 months and the communication is horrible! I've been on hold for an hour and a half just trying to get my lienholder added to the declaration page. As a matter fact while I typing this I'm still on hold! I've been transferred and transferred and to no avail I haven't spoken to one person. I even submitted an email with the required information just to be told that they don't have it when I clearly have an automated response from them. This is ridiculous! Just imagine if we had to file a claim! This no way to run a business! I bet if we miss a payment they would quickly drop us without hesitation
1
May 19, 2021

Debabe

Non renewal

I have been with this company for 15 years never had a claim and never made my payment late I always made 1 full payment never had to call company until recently they non renew my policy no explanation given, I called the company spoke with [REDACTED NAME] manager and was very rude and unprofessional she was in a bad attitude and said they had problems with agency and other options were given and she disconnected the call. I tried calling back i...
I have been with this company for 15 years never had a claim and never made my payment late I always made 1 full payment never had to call company until recently they non renew my policy no explanation given, I called the company spoke with [REDACTED NAME] manager and was very rude and unprofessional she was in a bad attitude and said they had problems with agency and other options were given and she disconnected the call. I tried calling back it has been over a month and nobody answers or returns my calls. I was paying over $1000 for insurance it is a shame how after all this years with no claims they just don’t care about customers.
1
December 2, 2020

N12829

Horrible company claim not resolved

This company is horrible when resolving your claim my car was hit over night. I had a two way insurance with them 2 weeks later and my car claim is not resolved. Nobody answers the phone and when they answer it's just an operator who can't help at all my adjuster has not contacted me at all Everytime I talked to him it was because I was the one who called. Now it's been over a week and my claim adjuster and the company are not answering my calls ...
This company is horrible when resolving your claim my car was hit over night. I had a two way insurance with them 2 weeks later and my car claim is not resolved. Nobody answers the phone and when they answer it's just an operator who can't help at all my adjuster has not contacted me at all Everytime I talked to him it was because I was the one who called. Now it's been over a week and my claim adjuster and the company are not answering my calls or replying to any of my emails. I don't know why I am paying over a $1000 for them only for them to not return my calls or resolve my claim. I am very frustrated.
1
February 12, 2020

Cory2020

Very unprofessional company never return calls

This company is very unprofessional they don’t answer the phone or return messages I’ve been trying to contact them for a month they appointed me to the worst place to paint cars sergios in oak forest they mess my car up now the insurance company don’t answer my calls or message this is a problem and for anyone who sees this please beware it’s a problem with that company a scam bad service
1
January 19, 2020

ducc

Unique Insurance is Bad

this insurance company is really slow, and its also sketchy. it is the least trustworthy insurance i have ever been with.
1
January 4, 2020

aaronalperto

Evil

Good luck getting someone to return your calls. It’s starting to look like a scam company. Everyone should start suing this company and shut them down. [REDACTED WORD] scam. I don't understand how you can not work for this company and not be depressed. Are these people proud to work here? If so then they are scam artists and con people. Here's my BBB review of this company: Got into a car accident on December 23rd. Called my insurance, they we...
Good luck getting someone to return your calls. It’s starting to look like a scam company. Everyone should start suing this company and shut them down. [REDACTED WORD] scam. I don't understand how you can not work for this company and not be depressed. Are these people proud to work here? If so then they are scam artists and con people. Here's my BBB review of this company: Got into a car accident on December 23rd. Called my insurance, they were closed. Used the automated system to try to get a tow truck, Cook County Towing, another 1 star company, their phone number doesn't even work. Good luck if you get into an accident at odd times of the day. Filed a claim that night online, apparently the only way to do it outside of business hours. Called a different towing company. They towed my car into their lot. Currently it's been sitting there fort 12 days. My insurance never contacted them or me. I left several voice messages and emails to Unique, specifically to my "agent". They never called me or tried to contact me. I had to finally visit the office, which you shouldn't have to do when you're paying for insurance. They tried to tell me they were closed. I told them no, it's 4:45 Friday, you don't close until 5. The receptionist told me she would check to see if my "agent" was even there. Oh wow thanks, you're telling me she might've went home early to enjoy the rest of her day off while my car has been sitting in the tow lot for 11 days. Really shows the work ethic of these people. Well, miraculously she was there. I told her my car has been in the tow lot for 11 days. She kept telling me they only pay up to $500 for towing storage. Well, is that my fault my insurance is a piece of shit who won't call you back and you have to go to their office even if you don't have a car? Does she have any values or morals? Please shut your company down. Don't let anyone else become a victim of your scamming and conning! Please! Do you check your reviews on BBB or Google? How do you people live with yourselves?
1
November 21, 2019

one4luvee

Unhappy customer

I'm not real thrilled with this company.. Thankfully have never had to make a claim. I very recently renewed with them and my policy has increased by 15.00 for no reason..
3
September 11, 2018

driveruniverse

Affordable

The insurance I have used to be called Consumers Insurance; now it's called Unique. The only time I had to make a claim Consumers Insurance took care of it.
4
July 20, 2018

chanp

Decent company

This company was found online and it was very easy to sign up with them. They also mail the policy and stay in contact through mail.
3
May 24, 2018

Nif72

The Bare minimum

I don't think that the insurance coverage is the best. Make you think you are getting the best for less but really you're not. I have to renew next month and will be looking to change companies.
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<h3>Unique Insurance Company Monthly Auto Insurance Rates</h3>
<h3>Unique Insurance Company Monthly Auto Insurance Rates</h3>