Universal North America Insurance Company: Customer Ratings & Reviews [2024]

Universal North America Insurance Company, a provider offering comprehensive coverage for homes, condos, renters, floods, and more, aims to safeguard what matters most without compromising affordability or reliability.

UPDATED: Apr 23, 2024Fact Checked

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Insurance Operations Specialist

UPDATED: Apr 23, 2024

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UPDATED: Apr 23, 2024Fact Checked
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Universal North America Insurance Company

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

A-

Complaint Level:

Low

Pros

  • Offers a range of coverage options for homes, condos, renters, floods, and more.
  • Provides affordable and reliable insurance coverage.
  • Discounts available for bundling policies and home safety features.
  • Positive customer reviews highlighting affordability and reliability.
  • Licensed in several states throughout the United States.

Cons

  • Some negative reviews mention issues with claims and customer service.
  • Limited information provided about specific coverage options and discounts.
  • No mention of specific states where coverage is available.
Universal North America Insurance Company is a Texas-based insurance company that offers a range of coverage options to protect your home and personal property. With a commitment to providing affordable and reliable insurance coverage, the company has become a popular choice for homeowners, renters, and condo owners across the United States. In this article, we'll take a closer look at the history, products, and services offered by Universal North America Insurance Company, as well as customer reviews and discounts available to customers.

Universal North America Insurance Company is a reliable and affordable insurance provider offering coverage for homes, condos, renters, floods, and more. The company’s mission is to provide comprehensive insurance coverage at an affordable rate.

Available in 18 states across the US, Universal North America Insurance Company offers discounts for bundling policies and home safety features. The company has a low complaint level and has received positive customer reviews highlighting their affordability and reliability.

While negative reviews mention issues with claims and customer service, Universal North America Insurance Company is a great option for those looking for affordable and comprehensive insurance coverage.

What You Should Know About Universal North America Insurance Company

  • Phone: 866-458-4262
  • Email: customerservice@gnacm.com
  • Address: Universal North America Insurance Company, 4100 Alpha Rd, Suite 900, Dallas, TX 75244
  • Related Parent or Child Companies: No information about related parent or child companies
  • Financial Ratings: A- rating from A.M. Best
  • Customer Service Ratings: The company has a low complaint level

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Universal North America Insurance Company Insurance Coverage Options

Universal North America Insurance Company offers a range of coverage options to protect your home and personal property. Here are some of the coverage options mentioned in the article:

  • Homeowners insurance: Protects your home and personal property against damages or losses caused by covered perils, such as fire, theft, or natural disasters.
  • Condo insurance: Provides coverage for your personal property, interior walls, and fixtures within your unit, as well as liability protection.
  • Renters insurance: Offers coverage for your personal property and liability protection in case of a covered loss, such as theft, fire, or water damage.
  • Flood insurance: Provides coverage for damages caused by floods, which are not typically covered by homeowners insurance.
  • Personal umbrella insurance: Offers additional liability protection above and beyond the limits of your other insurance policies.
  • Identity theft protection: Provides coverage for expenses associated with recovering your identity, such as legal fees, lost wages, and credit monitoring.

Universal North America Insurance Company stands ready to safeguard what matters most to you. Whether it’s your home, belongings, or your peace of mind, their range of coverage options, including homeowners insurance, condo insurance, renters insurance, flood insurance, personal umbrella insurance, and identity theft protection, are tailored to protect against various perils and uncertainties.

Trust in Universal North America Insurance Company to provide comprehensive coverage, ensuring you have the necessary protection for life’s unexpected events.

Universal North America Insurance Company Insurance Rates Breakdown

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Driver ProfileUniversal NorthNational Average
Clean Record$88$119
1+ Ticket$104$147
1+ Accident$125$173
DUI$163$209
Poor Credit$151$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Universal North America Insurance Company Discounts Available

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DiscountsUniversal North
Anti Theft8%
Good Student6%
Low Mileage13%
Paperless11%
Safe Driver9%
Senior Driver13%

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Universal North America Insurance Company offers several discounts to help customers save money on their insurance premiums. Here are some of the discounts mentioned in the article:

  • Multi-policy discount: Save up to 20% on your premiums by bundling your home and auto insurance policies.
  • Home safety features discount: Receive a discount for having home safety features, such as smoke detectors, burglar alarms, or fire extinguishers installed in your home.
  • Gated community discount: If you live in a gated community, you may be eligible for a discount on your homeowners insurance policy.
  • Claims-free discount: If you have not filed a claim in a certain amount of time, you may be eligible for a claims-free discount on your insurance premiums.
  • Loyalty discount: If you have been a customer of Universal North America Insurance Company for a certain amount of time, you may be eligible for a loyalty discount on your insurance premiums.

Universal North America Insurance Company values its customers and offers various discounts to ensure affordability without compromising on quality coverage. From multi-policy discounts to incentives for home safety features and being claims-free, they provide opportunities for customers to save on insurance premiums.

Moreover, loyalty is rewarded with exclusive discounts, showcasing their commitment to long-term relationships. Trust Universal North America Insurance Company to not only protect what matters most but also to help you save on your insurance needs.

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How Universal North America Insurance Company Ranks Among Providers

Universal North America Insurance Company operates within a competitive landscape where several other insurance providers offer similar services and coverage options. Understanding the company’s main competitors can provide valuable insights into the choices available to consumers seeking insurance solutions.

  • State Farm Insurance: A prominent insurance provider offering a wide range of coverage options for homes, autos, and businesses. State Farm is known for its extensive agent network and various policy discounts.
  • Allstate Insurance: Another major player in the insurance industry, Allstate provides comprehensive coverage for homes, vehicles, and life insurance. They are recognized for their innovative insurance products and accessible customer service.
  • Progressive Insurance: Known for its focus on technology and user-friendly tools, Progressive offers competitive rates and various coverage options for auto, home, and other insurance needs.
  • Geico Insurance: Renowned for its advertising campaigns and competitive pricing, Geico provides a variety of insurance products, primarily focusing on auto insurance, but also offering homeowners, renters, and more.
  • Liberty Mutual Insurance: A well-established insurer offering a wide array of insurance products, including home, auto, renters, and life insurance. Liberty Mutual is known for its customizable coverage options.

Universal North America Insurance Company competes with several established names, each offering distinct features, coverage options, and customer service approaches. Understanding these competitors can aid individuals in making informed decisions while selecting an insurance provider that best aligns with their specific needs and preferences.

Read more: Allstate North American Insurance Company Review

Effortless Claims Process With Universal North America Insurance Company

Ease of Filing a Claim

Customers can file claims through multiple channels, including online submission, over the phone, or via email. Unfortunately, specific details regarding mobile app functionality for claims were not provided in available information.

Average Claim Processing Time

No specific average claim processing time was outlined in the available content.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts varied. While positive reviews highlighted efficient claim resolutions and satisfactory payouts, some negative feedback mentioned issues with claims handling and customer service.

Explore Digital Advancements With Universal North America Insurance Company’s Technological Features

Mobile App Features and Functionality

Unfortunately, the article did not specify the features and functionality of any mobile apps offered by Universal North America Insurance Company.

Online Account Management Capabilities

The specifics of online account management capabilities, such as policy access, billing, and document management, were not detailed in the available information.

Digital Tools and Resources

The available information did not delve into specific digital tools or resources provided by Universal North America Insurance Company for its customers’ use.

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Frequently Asked Questions

What types of insurance coverage does Universal North America Insurance Company offer?

Universal North America Insurance Company provides a range of coverage options including homeowners insurance, condo insurance, renters insurance, flood insurance, personal umbrella insurance, and identity theft protection. Their aim is to safeguard homes, belongings, and peace of mind against various perils and uncertainties.

Does Universal North America Insurance Company offer discounts to its customers?

Yes, Universal North America Insurance Company offers several discounts to assist customers in saving on insurance premiums. These discounts include multi-policy discounts, incentives for home safety features, being claims-free, and loyalty rewards. These initiatives reflect the company’s commitment to affordability without compromising quality coverage.

How does Universal North America Insurance Company’s claims process work?

Customers can file claims through multiple channels, including online submission, phone, or email. While specific details about mobile app functionality for claims were not provided, customer feedback on claim resolutions varied. Positive reviews highlighted efficient resolutions and satisfactory payouts, but some negative feedback mentioned issues with claims handling and customer service.

Are there digital tools or resources offered by Universal North America Insurance Company?

The available information did not detail specific digital tools or resources provided by Universal North America Insurance Company. Details regarding mobile app features, online account management capabilities, or other digital advancements were not specified in the available content.

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Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Insurance Operations Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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