West Bend Mutual Insurance Company Review (2024)

Delve into our comprehensive review of West Bend Mutual Insurance Company, a trusted provider with a rich century-long history, offering diverse coverage options from home to business, backed by an A.M. Best rating of A (Excellent) and a commitment to customer service, competitive rates, and a straightforward claims process.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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West Bend Mutual Insurance Company

Average Monthly Rate For Good Drivers

$112

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Customized coverage options
  • Strong financial stability
  • Excellent customer service
  • Competitive rates
  • Simple claims process

Cons

  • Rates may vary depending on location
  • Limited availability in some regions

West Bend Mutual Insurance Company, a trusted insurance provider with a rich history spanning over a century, offers a diverse range of coverage options, including home, auto, business, and specialty insurance, tailored to safeguard what matters most in your life.

Backed by an A.M. Best rating of A (Excellent) and a low complaint level, West Bend stands out for its commitment to customer service, competitive rates, and straightforward claims process. With benefits like personalized coverage plans and recognition within the industry, West Bend is the partner you can rely on for comprehensive protection.

Their array of discounts further ensures affordability, making quality coverage accessible. Whether it’s your home, vehicle, business, or unique assets, West Bend Mutual Insurance Company is dedicated to providing the peace of mind you deserve.

West Bend Mutual Insurance Company Insurance Coverage Options

West Bend Mutual Insurance Company provides a comprehensive range of coverage options to ensure that you have the protection you need for all aspects of your life. From safeguarding your home to insuring your business and everything in between, West Bend has you covered with tailored solutions that give you peace of mind.

Auto Insurance

  • Liability Coverage: Protects you in case you’re responsible for an accident.
  • Collision Coverage: Covers damage to your vehicle in case of an accident.
  • Comprehensive Coverage: Shields against non-collision-related damage, such as theft or vandalism.
  • Personal Injury Protection (PIP): Covers medical expenses for you and your passengers.

Home Insurance

  • Dwelling Coverage: Protects your home’s structure.
  • Personal Property Coverage: Safeguards your belongings.
  • Liability Coverage: Covers injuries or property damage on your premises.
  • Additional Living Expenses: Provides living expenses if your home is uninhabitable.

Business Insurance

  • Business Property Insurance: Covers your business’s physical assets.
  • General Liability Insurance: Protects against third-party injury or property damage claims.
  • Business Interruption Insurance: Provides income during disruptions.
  • Workers’ Compensation: Covers employee injuries and related expenses.

Specialty Insurance

  • Recreational Vehicle Insurance: Insures your RV, camper, or motorhome.
  • Personal Umbrella Insurance: Provides extra liability protection.
  • Collector Car Insurance: Covers valuable classic cars.
  • Boat Insurance: Safeguards your watercraft.

With West Bend’s wide array of coverage options, you can build a policy that suits your unique needs and offers the protection you deserve. Whether it’s your home, vehicle, business, or specialized assets, West Bend Mutual Insurance Company is your trusted partner in safeguarding what matters most to you.

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West Bend Mutual Insurance Company Insurance Rates Breakdown

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Driver ProfileWest BendNational Average
Clean Record$102$119
1+ Ticket$130$147
1+ Accident$143$173
DUI$176$209
Poor Credit$175$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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West Bend Mutual Insurance Company Discounts Available

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DiscountsWest Bend
Anti Theft11%
Good Student17%
Low Mileage12%
Paperless11%
Safe Driver20%
Senior Driver13%

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At West Bend Mutual Insurance Company, we understand the importance of finding ways to save on your insurance premiums while still getting the coverage you need. That’s why we offer a range of discounts to help you make the most of your insurance budget. Explore our discount options below to see how you can secure quality coverage at competitive rates.

  • Multi-Policy Discount: Save when you bundle multiple insurance policies with us, such as auto and home insurance.
  • Safe Driver Discount: Enjoy lower rates if you have a clean driving record, demonstrating safe driving habits.
  • Claims-Free Discount: Stay claim-free for a specified period, and you can qualify for reduced premiums.
  • Good Student Discount: If you’re a student with good grades, you can save on your auto insurance premiums.
  • Safety Features Discount: Equip your vehicle with safety features like anti-lock brakes or airbags to qualify for discounts.
  • Anti-Theft Discount: Install anti-theft devices in your vehicle or home for added security and savings.
  • Paperless Billing Discount: Choose paperless billing and save while helping the environment.

At West Bend, we believe that everyone should have access to affordable insurance coverage without compromising quality. Our discounts are designed to reward responsible and safety-conscious policyholders. By taking advantage of these opportunities, you can not only protect what matters most but also enjoy the peace of mind getting the best value for your insurance needs.

How West Bend Mutual Insurance Company Ranks Among Providers

In a fiercely competitive insurance landscape, West Bend Mutual Insurance Company faces off against a cadre of formidable rivals. West Bend’s strength lies in its commitment to comprehensive coverage, strong customer service, and a history steeped in reliability.

As we delve into the realm of insurance competition, let’s explore the key players contending in the same arena as West Bend Mutual Insurance Company.

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of insurance products, including auto, home, and life insurance. With a vast network of agents and a strong brand presence, State Farm competes for a significant share of the market.
  • Allstate: Allstate is known for its extensive advertising campaigns and offers a variety of insurance products and services. It’s a major player in the auto insurance sector, often competing directly with West Bend in that space.
  • Progressive: Progressive is well-known for its innovative approach to auto insurance, including usage-based policies. They attract customers with competitive rates and a user-friendly online platform.
  • Nationwide: Nationwide offers a range of insurance products, including auto, home, and business insurance. It’s known for its strong customer service and diverse coverage options.
  • Liberty Mutual: Liberty Mutual provides a wide array of insurance products and is recognized for its extensive coverage options and customizable policies. They are a significant competitor in both personal and commercial insurance segments.
  • Farmers Insurance: Farmers Insurance is another prominent player in the insurance industry, offering auto, home, and commercial insurance. They often compete with West Bend for homeowners and auto insurance customers.
  • Travelers: Travelers specializes in commercial insurance, including property, casualty, and specialty lines. They are a formidable competitor for businesses seeking comprehensive insurance solutions.
  • Chubb: Chubb is known for its high-end personal and commercial insurance coverage, catering to clients with more complex needs. They often compete with West Bend in the specialty insurance segment.
  • American Family Insurance: American Family offers a range of insurance products, focusing on providing personalized service and coverage options.
  • Erie Insurance: Erie Insurance is a regional insurer that competes with West Bend in the Midwest and surrounding areas. They are known for their competitive rates and strong customer service.

These competitors vary in terms of their size, product offerings, target markets, and strengths. West Bend Mutual Insurance Company competes by emphasizing its strong customer service, personalized coverage options, and competitive rates, particularly in the regions where it has a significant presence.

The insurance market is highly competitive, driving companies like West Bend to continuously innovate and improve their offerings to stay ahead in the industry.

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West Bend Mutual Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

West Bend Mutual Insurance Company offers multiple convenient ways for policyholders to file claims. You can file a claim online through their website, over the phone, or even via mobile apps, providing flexibility and ease of access for customers.

Average Claim Processing Time

West Bend Mutual Insurance Company is known for its efficient claim processing. While specific processing times may vary depending on the nature of the claim, they strive to handle claims promptly to provide policyholders with a quick resolution.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts at West Bend Mutual Insurance Company has generally been positive. Many policyholders have reported satisfaction with the company’s responsiveness and fairness in handling claims, which reflects the insurer’s commitment to customer service.

West Bend Mutual Insurance Company Digital and Technological Features

Mobile App Features and Functionality

West Bend Mutual Insurance Company offers a mobile app that provides policyholders with a range of features and functionalities. The app allows customers to access their policies, make payments, file claims, and even receive important notifications right from their smartphones. It enhances the overall customer experience by offering convenient access to insurance services on the go.

Online Account Management Capabilities

The insurer’s online account management capabilities are robust, allowing policyholders to manage their policies, view coverage details, and update personal information through a user-friendly online portal. This feature empowers customers to have greater control and visibility over their insurance accounts.

Digital Tools and Resources

West Bend Mutual Insurance Company provides a variety of digital tools and resources to assist customers in understanding their insurance coverage better.

These resources may include educational materials, calculators, and guides that help policyholders make informed decisions about their insurance needs. The insurer’s commitment to leveraging technology to benefit its customers is evident through these offerings.

Frequently Asked Questions

What types of home insurance does West Bend Mutual Insurance Company offer?

West Bend provides a range of home insurance options, including coverage for dwellings, personal property, liability, and additional living expenses.

Can I bundle my auto and home insurance with West Bend for a discount?

Yes, West Bend offers multi-policy discounts when you bundle auto and home insurance, helping you save on your premiums.

What coverage options are available for auto insurance with West Bend?

West Bend’s auto insurance includes liability coverage, collision coverage, comprehensive coverage, and personal injury protection (PIP).

Do they offer specialized insurance for recreational vehicles, such as RVs and motorhomes?

Yes, West Bend offers specialized insurance for recreational vehicles, ensuring your adventures are protected.

How can I tailor my business insurance coverage with West Bend?

West Bend allows you to customize your business insurance with options such as business property coverage, general liability insurance, and workers’ compensation, ensuring your unique needs are met.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for West Bend Insurance Company

4.03 (183 reviews)
5
October 8, 2020

Linds44

Quick Service

I hit a deer last summer. We called West Bend right away. Rather than send someone out (which we would have had to wait for), they requested photos first. They were able to see everything they needed and processed the claim within hours rather than days! Quick service, money came fast, and repairs could start very quickly.
5
September 19, 2019

Hildy90

Happy Customer

I have been fully satisfied with the care and policy. Everyone who I have spoken with has been eager to help and simplify all the processes.
5
July 30, 2019

Kaytee123

Great customer service

This company has always been there for assistance. Windshield chips have been my biggest issue and the problem was repaired without using the deductible
5
March 25, 2019

wrmcam

True Professionals and Very Trustworthy

West Bend was not a company I had heard about prior to purchasing the insurance. We had always gone with the more well known insurance brands. However, when our insurance rates with The Hartford went up too much for my budget, I looked around and found West Bend. We are pretty careful drivers but a year ago this month my husband was involved in an accident that was not his fault. Someone ran a red light and our car was considered a complete l...
West Bend was not a company I had heard about prior to purchasing the insurance. We had always gone with the more well known insurance brands. However, when our insurance rates with The Hartford went up too much for my budget, I looked around and found West Bend. We are pretty careful drivers but a year ago this month my husband was involved in an accident that was not his fault. Someone ran a red light and our car was considered a complete loss. We notified our agent and from there on the process was very easy, and within a few hours we had a rental car arranged for us and the claim process had begun. It was a very smooth process and West Bend could not have been more helpful. Our adult daughter had passed away the week prior to the accident so we were kind of feeling pretty lost, but West Bend stepped in and completely eased our concerns about the claim process.
4
March 24, 2019

Ashleydid

West Bend is good

The insurance policy has been good. We have not had many claims but the couple we have had were handled quickly. They have worked with us to get our issues fixed. I do feel they are slightly expensive but you get 10% back each year if you are claim fee.
5
December 31, 2018

wrmcam

Amazing Customer Service

I have been very pleased with the customer service. We had a car accident that was not our fault and West Bend stepped in and made everything as pleasant as possible under the circumstances. They are quite amazing and would recommend them as an insurance carrier
5
December 27, 2018

Mommytoc

West Bend is the best around

Great company. Premiums are very competitive and the best pricing in my area. The company has great rewards. The handling of claims is smooth and thorough.
4
December 7, 2018

lance0007

Very appealing

The company was so much user friendly and the agent was good enough. He communicate with me regularly. I really recommend the company
1
December 4, 2018

elg

Claims adjuster

Had a claim that wasn't my fault. Didn't send anyone out to investigate it just did it from their home office and after 6 weeks paid the claim
5
November 19, 2018

bukrub

Outstanding Coverage for all of our needs

Outstanding service by agent. [REDACTED NAME] responds to calls and question regarding coverage and pricing. He has offered advice respect oor coverage as well as family members without fail. Company has very good pricing and coverage.
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<h3>West Bend Mutual Monthly Auto Insurance Rates</h3>
<h3>West Bend Mutual Monthly Auto Insurance Rates</h3>