21st Century Advantage Insurance Company Review (2024)

Discover how 21st Century Advantage Insurance Company redefines industry standards through innovative policies and client-centric services, setting themselves apart in the competitive insurance market.

UPDATED: Apr 23, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 23, 2024Fact Checked
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21st Century Advantage Insurance Company

Average Monthly Rate For Good Drivers

$79

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Comprehensive range of insurance policies
  • Innovative solutions for modern insurance needs
  • Personalized customer service
  • Swift claims processing
  • Attractive discounts for bundling policies

Cons

  • Limited availability in certain regions
  • Online-focused service might not suit all customers
  • Additional policy options may incur extra costs

21st Century Advantage Insurance Company is a prominent insurance provider that offers a wide range of insurance coverage options to meet the diverse needs of individuals, families, travelers, and businesses in the 21st century.

The company is known for its commitment to innovation, personalized service, and prompt claims processing. With a comprehensive suite of policies, 21st Century Advantage aims to provide modern solutions that adapt to the ever-changing landscape of insurance requirements.

21st century insurance Insurance Coverage Options

21st Century Advantage Insurance Company offers a diverse range of coverage options across various insurance types to cater to the unique needs of their customers. Here’s a comprehensive look at the coverage options available:

Home Insurance:

  • Dwelling Coverage: Protection for the physical structure of your home in case of damage from covered perils such as fire, windstorms, and vandalism.
  • Personal Property Coverage: Coverage for your belongings, including furniture, electronics, and clothing, in case of theft, damage, or loss.
  • Liability Coverage: Protection if someone is injured on your property and you are found legally responsible. This coverage helps with medical expenses and legal fees.
  • Additional Living Expenses: If your home becomes uninhabitable due to a covered event, this coverage assists with temporary living expenses such as hotel stays.

Auto Insurance:

  • Liability Coverage: Mandatory coverage that pays for injuries and property damage to others if you’re at fault in an accident.
  • Collision Coverage: Pays for repairs to your vehicle after a collision, regardless of fault.
  • Comprehensive Coverage: Protection against non-collision events, including theft, vandalism, natural disasters, and animal collisions.
  • Uninsured/Underinsured Motorist Coverage: If you’re in an accident with a driver who doesn’t have insurance or has insufficient coverage, this protects you.
  • Medical Payments Coverage: Helps cover medical expenses for you and your passengers after an accident, regardless of fault.

Health Insurance:

  • Medical Expenses: Coverage for hospital stays, doctor visits, surgeries, and prescription medications.
  • Preventive Care: Access to routine check-ups, vaccinations, and screenings to maintain overall health.
  • Specialist Consultations: Coverage for visits to specialists for specialized medical care.
  • Prescription Drug Coverage: Helps offset the cost of prescription medications.
  • Emergency Services: Coverage for urgent medical care, ambulance services, and emergency room visits.

Life Insurance:

  • Term Life Insurance: Provides coverage for a specific term, offering a death benefit to beneficiaries if the insured passes away during the term.
  • Whole Life Insurance: Permanent coverage that offers a death benefit as well as a cash value component that grows over time.

Travel Insurance:

  • Trip Cancellation: Reimbursement for prepaid travel expenses if you need to cancel your trip due to covered reasons.
  • Medical Emergency: Coverage for medical expenses and evacuation while traveling.
  • Lost Luggage: Reimbursement for lost, stolen, or damaged luggage.

Business Insurance:

  • General Liability: Coverage for legal claims related to bodily injury, property damage, and advertising injury.
  • Commercial Property: Protection for your business property, including buildings, equipment, and inventory, in case of damage or theft.
  • Professional Liability: Coverage for errors or omissions in your professional services that may result in financial losses for clients.
  • Business Interruption: Compensation for lost income and operating expenses if your business is temporarily unable to operate due to a covered event.

These coverage options provide a comprehensive safety net for various aspects of your life, from your home and vehicles to your health, travel plans, and business ventures. When considering insurance with 21st Century Advantage, you can customize your coverage to align with your specific needs and priorities.

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21st century insurance Insurance Rates Breakdown

Driver Profile21st Century AdvantageNational Average
Clean Record$111$119
1+ Ticket$135$147
1+ Accident$158$173
DUI$190$209
Poor Credit$191$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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21st century insurance Discounts Available

Discount21st Century Advantage
Anti Theft15%
Good Student25%
Low Mileage20%
Paperless10%
Safe Driver25%
Senior Driver15%

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These discounts are designed to reward responsible behavior, loyalty, and the bundling of multiple policies. Here’s a closer look at the discounts they provide:

  • Multi-Policy Discount: If you choose to bundle multiple insurance policies with 21st Century Advantage, such as home and auto insurance, you can enjoy a significant discount on your premiums. This encourages customers to consolidate their insurance needs under one provider, saving both time and money.
  • Safe Driver Discount: 21st Century Advantage values safe driving habits. If you have a clean driving record and maintain a history of responsible driving, you may be eligible for a safe driver discount. This reward recognizes your commitment to road safety and reduces your insurance costs.
  • Good Student Discount: For families with young drivers who excel in their studies, this discount is a great incentive. If your teen driver maintains good grades in school, you could receive a discount on their auto insurance policy. It’s a way to acknowledge the importance of both education and responsible driving.
  • Anti-Theft Device Discount: Installing anti-theft devices in your vehicle not only enhances its security but can also lead to lower insurance premiums. 21st Century Advantage offers a discount to policyholders who take steps to prevent theft and protect their assets.
  • Homeownership Discount: If you own a home, you may be eligible for additional savings on your insurance policies. Being a homeowner demonstrates stability and responsibility, which can result in reduced insurance costs across different types of coverage.
  • Loyalty Discount: As a token of appreciation for your continued partnership, 21st Century Advantage offers loyalty discounts to long-term policyholders. The longer you stay with the company and maintain a positive history, the more you can save on your premiums.
  • Pay-in-Full Discount: Choosing to pay your insurance premium in full upfront can lead to substantial savings. This option avoids monthly processing fees and demonstrates your commitment to the insurance contract, earning you a discount.

It’s important to note that the availability of these discounts may vary based on your location and the specific policies you choose.

How 21st century insurance Ranks Among Providers

Here are some guidance on how you can research and assess the ranking and reputation of insurance companies:

  • A.M. Best Ratings: A.M. Best is a well-known credit rating agency that specializes in the insurance industry. They provide ratings that reflect the financial stability and performance of insurance companies. A high A.M. Best rating indicates a strong financial foundation. You can visit A.M. Best’s official website to find the most recent ratings for 21st Century Advantage Insurance Company and compare them with other providers.
  • J.D. Power Rankings: J.D. Power conducts customer satisfaction surveys across various industries, including insurance. Their rankings are based on customer feedback and can give you insights into the customer experience with different insurance companies.
  • Consumer Reports: Consumer Reports is a reliable source for consumer reviews and ratings on various products and services, including insurance. They often provide insights into customer satisfaction, claims handling, and overall experiences with insurance companies.
  • National Association of Insurance Commissioners (NAIC): The NAIC provides data and resources related to insurance companies, including complaint ratios and financial data. You can check if 21st Century Advantage Insurance Company has a history of high, medium, or low complaint levels compared to other providers.
  • Online Reviews: Look for customer reviews and experiences shared on platforms like Google, Yelp, and other review websites. While individual experiences can vary, patterns of positive or negative reviews can give you an idea of how the company is perceived.
  • Consult with an Insurance Broker: Insurance brokers often have insights into the reputations and rankings of various insurance providers. They can provide personalized recommendations based on your specific needs and preferences.

When evaluating an insurance company’s ranking among other providers, consider multiple sources of information to form a well-rounded understanding of their reputation, customer satisfaction, financial stability, and overall performance in the industry.

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21st Century Advantage Insurance Company Streamlined Claim Process

21st Century Advantage Insurance Company prioritizes convenience for its policyholders when it comes to filing insurance claims. They offer multiple channels for reporting claims, ensuring flexibility for their customers. You can easily file a claim online through their user-friendly portal, over the phone with their dedicated claims team, or even through their mobile app for added accessibility.

Average Claim Processing Time

One of the key factors that set 21st Century Advantage apart is their commitment to prompt claims processing. While specific processing times may vary depending on the nature of the claim, they strive to settle claims efficiently. Policyholders often benefit from quick resolution, reducing the stress and uncertainty associated with insurance claims.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a crucial role in assessing an insurance company’s performance. 21st Century Advantage Insurance Company has received positive feedback from customers regarding their claim resolutions and payouts. Their dedication to customer satisfaction is evident in the timely and fair handling of claims, which has garnered praise from policyholders.

Advanced Technological Offerings by 21st Century Advantage Insurance Company

Mobile App Features and Functionality

21st Century Advantage Insurance Company offers a feature-rich mobile app designed to enhance the overall insurance experience. The app provides policyholders with easy access to their insurance information, allows them to file claims directly, check the status of existing claims, and even request roadside assistance when needed. This user-friendly app empowers customers with the tools they need at their fingertips.

Online Account Management Capabilities

Managing your insurance policies and accounts online has never been easier with 21st Century Advantage. Their online account management platform allows policyholders to view and update policy details, make payments, and track claims. It provides a convenient and secure way to stay in control of your insurance coverage, all from the comfort of your computer or mobile device.

Digital Tools and Resources

To assist policyholders in making informed decisions, 21st Century Advantage offers a range of digital tools and resources. These include insurance calculators, educational articles, and informative videos. Whether you’re looking to understand your coverage options better or seeking advice on insurance-related matters, their digital resources can be invaluable in helping you navigate the complex world of insurance.

Stay connected and informed with 21st Century Advantage’s digital and technological features, ensuring that you have the tools and support you need to make the most of your insurance coverage.

Frequently Asked Questions

Can I customize my insurance coverage to fit my specific needs?

Absolutely! 21st Century Advantage Insurance Company provides flexible options to tailor coverage to your unique requirements.

What makes 21st Century Advantage stand out from other insurance providers?

The company’s commitment to innovative solutions, personalized service, and prompt claims settlement gives them a distinctive edge.

Are there any discounts available for bundling multiple insurance policies?

Yes, 21st Century Advantage offers attractive discounts for bundling various insurance policies, helping you save while enhancing your coverage.

How quickly are insurance claims typically processed?

21st Century Advantage takes pride in swift claims processing, ensuring you receive the support you need when it matters most.

Can I switch between different insurance policies as my needs change?

Certainly! 21st Century Advantage understands that life is dynamic, allowing you to adjust your coverage as your circumstances evolve.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for 21st century insurance

3.71 (311 reviews)
0.5
April 5, 2024

Victor Burgos

21st century insurance review

Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal ...
Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal action!!
1
September 6, 2023

Crisssy_

Horrible insurance carrier

Horrible company. There is none picking up the calls in time of need. They keep billing but none is available to talk. Do not get this insurance or you will be left hanging.
1
June 16, 2023

Andie_Alcantar

Crapy n expensive

This insurance is horrible , good luck ever getting a representative, it takes hours n I'm not exaggerating 2 speak 2 some n majority of the time they hang up on u, been wth them 4 10 years, no tickets or accidents n every year it goes up $100 or more its time 2 go
1
April 6, 2023

BruP

Not Responsive at all.

I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section ...
I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section on their website. I finally got fed up and sent them a cancelation email and along with removing my auto-pay option. They got back to me imminently, approving my cancelation. This shows that they were not responsive when I was trying to change my policy for a cheaper rate, but ok w/ me canceling my plan after being a customer for more than +6 years. The moral of this review is that they are not responsive at all.
1
February 7, 2023

acalord

No the same company it was now that Farmers has taken it ove

Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have be...
Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have been appalled with the service. The only site has gone cheap and useless, most of the options don't work like changing a credit card for autopay. Resetting your password is a nightmare. forcing you to change your password is done without notice, they will make you try your password many time till you finally figure out they demand changing it and don't inform you. Calling to fix problems online they will charge you account $3 calling fee. Can you bevel that? Plus the robot call will ask so many useless questions wasting time then tell you no one is available and hang up. Its time to dump 21st century all Farmers did was take a good company over and destroy everything
5
December 15, 2020

hmegens1941

HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
2
August 25, 2020

naq71

No price matching/Nothing for loyal customers

This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them...
This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them because they had no care that I wanted to change companies after my insurance went up $100+. Yes, I added a new car, but even when I added a 2006 Lexus the price went up $100 then as well. My total was $414 per month, and that was low-medium coverage! I helped AAA will treat me as well, but I am so disappointed. 😢😤
1
December 13, 2019

Mometh bousso

21st Century Insurance review

This insurance not good never put your car there bad costumer service I have a accident and I was paying full coverage but they never pay me
2
December 9, 2019

spicy77

Incessant rate increase make 21st Century a poor choice.

In general this company is known for having the lowest rates in town but over the last five years I have noticed my rates going up over time. I have never had an accident and the company is supposed to reward you for this, but my rates keep going up. I am at the point that if I get another rate increase in the next six months, I am going to bail and go with another provider.
5
October 1, 2019

mikedupont

21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
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